Returns & Refunds
Shipping
We currently ship within the United States. Standard shipping is free on every order.
Orders are handled within 1 business day. Estimated delivery is 7–14 business days from the date you place your order. Delivery estimates may adjust for weekends and public holidays.
Returns
We accept eligible returns requested within 90 calendar days of confirmed delivery. The purchase date does not start the return window.
Return eligibility
Returned products must be unused, unworn, unwashed, and in their original packaging. Proof of purchase is required.
Final-sale products and hygiene-sensitive products that have been opened, worn, or had a hygiene seal removed cannot be returned unless they arrived damaged, defective, or incorrect. Product pages or checkout will identify any additional product-specific final-sale restriction.
Shipping and refunds
For a change of mind, preference, fit, or other customer-remorse return, the customer pays return shipping. If an item arrived damaged, defective, or incorrect, Walked With pays reasonable return shipping or provides a prepaid label after approval.
There is no restocking fee. Exchanges are not offered.
Approved refunds are issued to the original payment method after the return is received and inspected. Allow up to 10 days for us to process the refund. Original shipping charges are not refundable for customer-remorse returns. Bank processing times may apply after we issue the refund.
Start a return
Submit the order number and the email address used at checkout. We verify the confirmed delivery date and initial eligibility automatically. Our staff then approves or rejects the request and provides return instructions.